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Officer praised for life-saving actions

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10:10 17/05/2023

A local officer has been praised for her life-saving actions following a response to a vulnerable woman in Stoke-on-Trent.

 
Natalie Jackson, who has been a Police Community Support Officer (PCSO) in the Stoke South local policing team (LPT) since April this year, has been commended by colleagues for her role in helping a vulnerable woman receive hospital treatment. 
 
She attended an address in Stoke-on-Trent on Saturday 15 April and came across the woman inside, who was unconscious but breathing. 
 
When she regained consciousness, she originally refused hospital treatment. 
 
However, having been reassured by Natalie for some time, the woman agreed to be seen by paramedics. She was treated at the scene and later made a full recovery in hospital. 
 
Reflecting on her actions, PCSO Jackson said: "I am so pleased the woman has made a full recovery and I was there to help her. I joined this role to be able to make a difference in the community, every day is different. You never know what to expect. 

"I feel very privileged to be in this role, I enjoy meeting new people and helping my local community where I can to make a positive difference." 
 
PCSO Stephen Sherratt, also from Stoke South LPT, said: “Natalie’s compassion, empathy and professionalism really shone through in this incident which has resulted in a positive outcome. 
 
“She is a real credit to our force and an asset to the LPT.” 
 
If you’re having a difficult time or if you’re worried about someone, contact the Samaritans for free by calling 116 123. 
 
To report a crime, call 101 or message us using Live Chat on our website – www.staffordshire.police.uk 
 
In an emergency, always ring 999. 

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