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Thanks for trying the 'beta' version of our new website. It's a work in progress, we'll be adding new services over the next few weeks, so please take a look and tell us what you think.
If you’re worried about someone knowing that you’ve visited our website, find out below how you can remove traces of your visit, these are called cache files. This includes files, scripts, images, and other multimedia stored on your device after opening an app or visiting a website.
You can clear your browser history (an application used to access and view websites, for example, Google Chrome, Safari and Internet Explorer) by following the steps below. We’ve also included advice on what to do if you’re receiving threatening or abusive emails.
The information below may not completely hide your tracks. The safest way to completely hide your online activity from someone who has access to your devices would be to search and visit sites on someone else’s devices, eg at a library, at work or using a friend or relative’s.
It's possible for someone to see the websites you’ve visited by looking through your web browser’s history on a computer or mobile device. Clearing the history, and emptying the cache file of saved information can be done in a few steps.
Android mobile - follow the steps below to clear your history:
IOS mobile – follow the steps below to clear your history:
Windows computer – follow the steps below to clear your history:
Mac - follow the steps below to clear your history:
In Incognito, none of your browsing history, cookies and site data, or information entered in forms are saved on your device. This means your activity doesn't show up in your Chrome browser history, so people who also use your device won't see your activity.
To use incognito browsing:
Mac – follow the steps below to clear your history:
IOS – follow the steps below to clear your history:
If you’re using Internet Explorer on a computer, follow the steps below to clear your history:
then click OK, at the bottom
If you’re using Firefox on a computer, follow the steps below to clear your history:
If you are using a shared computer, or if someone has access to your computer, they may be able to read your incoming and outgoing mail. To ensure your account is secure, always log out after use and choose a password that others won’t be able to guess. On your mobile, use facial recognition, which is a hard-to-break layer of security, along with a secure pin code. You may wish to use the internet to access your emails, instead of downloading an email app, just remember to log out after every use.
If someone sends you threatening or harassing email messages, this can be reported as domestic abuse or a hate crime. Please print and save the emails as evidence and get in touch in one of these ways: