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If you’ve been the victim of a scam, fraud or online crime (cybercrime) you can report it to Action Fraud:
Action Fraud is the national reporting centre for fraud and cybercrime. It collects reports about fraud on behalf of the police in England, Wales and Northern Ireland. For fraud in Scotland please report it directly to Police Scotland.
You can make a report as a guest, without registering and creating an account.
But we recommend you create an account first, because then you’ll be able to:
You can report scams, fraud and online crime (cybercrime) to Action Fraud, except you should report:
To report one of these please follow the links above.
After you’ve reported something to Action Fraud, your report will be sent to the National Fraud Intelligence Bureau (NFIB), which is part of the City of London police. They’ll decide what to do next.
If the NFIB decide there might be enough information in your report for the police to investigate, they'll send it to the local police force for the place the crime happened. That police force will look at the information and decide whether to investigate the case. They should tell you what they’re going to do.
Whether or not the NFIB decide to send your report on to local police to investigate, you’ll be told what the NFIB have done within 28 days of when you made your report (or whenever you last sent an update).
The NFIB might also take other action, for example to take down websites or phone numbers that are used to commit fraud.
To be able to get an update on your report, you need to register with Action Fraud before you make your report. Then you can track the progress of your report by logging into your account.
After logging in, to check your report’s status click ‘My account’ in the top-right hand corner then click ‘My reports’.
Once a case has been passed to a local police force, they’re responsible for keeping you updated.
If the police decide not to investigate your case as a crime, you might still be able to get compensation or money back by bringing a civil case yourself.
Talk to a solicitor or asset recovery agent to find out more.