In 2018 the force implemented a new operating model with investment in neighbourhood policing, prioritising prevention and early intervention, increased capacity in investigations, and a modernised response service, all focused on protecting the most vulnerable in our communities.

The force now has 10 Neighbourhood Policing Teams (NPTs); each is headed by a chief inspector and includes police officers, police community support officers, special constables and police staff who work closely with partners and local communities.

We have three response hubs, one based in the north at Hanley in Stoke-on-Trent, one in Cannock and one based at Burton covering the East Staffordshire area. Alongside our NPT and response teams, we have the resolution centre which is a desk based investigation team.

Other specialist staff work within investigative and operational support directorates. The force has also invested in a missing persons investigation team; enhanced roads policing capability; digital investigations; disruption capability; and forensic triage.

Partnership working is an integral aspect of the force’s approach and strong governance and relationships enables it to work constructively with local authorities and government agencies to safeguard people and communities.

See the Neighbourhood Policing Teams map.