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Non-Emergency Enquiries: 101

Police call upon public for support as demand is set to spike again

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Staffordshire Police is asking the public to think before they call as the force faces another spike in demand, following a weekend when calls hit record levels. This was driven by the hot weather and England's continuing success in the World Cup.

Chief Constable Gareth Morgan said: "Our officers and staff are working extremely hard at this time of unprecedented demand. This past weekend saw a total of 3,643 calls to the control room and we are facing another period of very high demand with the England semi-final match on Wednesday evening. On top of this we are also set for a busy few days at the end of the week as we are providing support to the major national policing operation for President Trump's visit to the UK.

"Our policing teams have robust plans in place to respond to incidents and maintain our local policing commitments. We are confident we have prepared for every eventuality but the maintenance of local policing has required us to cancel officers' rest days and many will be working extended 12 hour shifts.

"I am immensely grateful for the professionalism, patience and continuing good humour of officers and staff here in Staffordshire and those deployed elsewhere. They are doing an outstanding job in challenging circumstances but we need the public to work with us during this period of continuing high demand to help keep our local communities safe. I would like to appeal to people to think before they call and consider whether an issue could be more quickly and easily addressed through other channels. Our website contains a wealth of information and guidance about how to get in touch with the right people to deal with a range of problems."

Guidance for calling 999 and 101:

Please remember to only use 999 where there's an immediate threat to life or property, and only call 101 to report a crime that's already happened or if you want to share important information.

Advice for calling 999:

• call when it's an emergency

• a crime is in progress

• someone suspected of a crime is nearby

• when there is danger to life

• when violence is being used or threatened

• If you have knowledge or suspicion of imminent terrorist activity call 999 immediately. Otherwise you can call the Anti-Terrorist Hotline on 0800 789 321.

When to call us on 101:

Examples of the proper use of 101 include reporting a car as stolen, damaged property or anyone suspecting drug dealing in their neighbourhood.

Alternatively you can find the latest crime prevention advice and information at www.staffordshire.police.uk.

10 Jul 2018 17:07:36 BST
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