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Non-Emergency Enquiries: 101

New Policing Model FAQs

  • Q:

    When will the changes take effect?

    A:

    The changes to neighbourhood policing teams and response teams will take effect from June 4th in the north of the county, and 2nd July in the South. Changes to criminal investigations teams will be complete by autumn 2018.

  • Q:

    Are you recruiting to fill the neighbourhood officer roles?

    A:

    The extra officers within neighbourhood teams are a mixture of current officers (re-allocated) and newly-joined. Recruitment to the force is always ongoing to balance numbers with those that are retiring. There is not a dedicated recruitment drive to fulfil these roles, however if you are interested in joining the force, please keep up-to-date with our vacancies page as we advertise at regular intervals throughout the year.

  • Q:

    What is the role of a response officer?

    A:

    Response officers respond to emergency 999 calls and urgent incidents requiring immediate action. The role is separate to that of a neighbourhood officer and is not confined to any locality within the county.

  • Q:

    Where will response officers be based?

    A:

    Response officers will book on-and-off at one of three hubs located in the north, south and east of the county. They will be deployed to locations across the county, such as key road networks, where they can more effectively respond to emergency incidents.

  • Q:

    What is a Resolution Centre?

    A:

    A Resolution Centre provides telephone-based resolution to non-emergency, non-urgent incidents. The first of three resolution centres, covering the north of the county, was launched in February 2018. Two further resolution centres will be running, covering the rest of the county, by summer 2018.