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Romance Fraud

Romance Fraud is when you think you've met the perfect partner through an online dating website or app, but the other person is using a fake profile to form a relationship with you. They're using the site to gain your trust and ask you for money or enough personal information to steal your identity.

Protect yourself

  • Avoid giving away too many personal details when dating online. Revealing your full name, date of birth and home address may lead to your identity being stolen.
  • Never send or receive money or give away your bank details to someone you've only met online, no matter how much you trust them or believe their story.
  • Pick a reputable dating website and use the site's messaging service. Fraudsters want to quickly switch to social media or texting so there's no evidence of them asking you for money.

Spot the signs

  • You've struck up a relationship with someone online; they're asking a lot of personal questions about you, but they're not interested in telling you much about themselves.
  • They invent a reason to ask for your help, using the emotional attachment you've built with them. Your relationship with them may often depend on you sending money.
  • Their pictures are too perfect - they may have been stolen from an actor or model. Reverse image search can find photos that have been taken from somewhere else.

How it happens

The majority of accounts on dating websites are genuine people looking for romance, but fraudsters may try to contact you by making fake profiles, getting in touch and building what feels like a loving relationship.

Once a fraudster using a fake dating profile is confident that they've won your trust, they will tell you about a problem they're experiencing and ask you to help out by sending money.

They may have arranged to visit you, but need money to pay for the flight or visa. They may tell you everything has been booked but their ticket has been stolen, and you need to send money quickly to get them on the next flight.

Alternatively they may prey on your sympathies, telling you a family member or someone else they are responsible for is ill and they need money for medical treatment.

Once you send them money, the fraudsters will keep coming back and invent new reasons to send them more.

Fraudsters may also use the conversations you have to find out enough personal information about you to commit identity fraud. They'll ask innocent-looking questions about you that make it look like they just want to get to know you, such as your date of birth, home address or family background.

How to report it

It can be embarrassing to feel tricked into thinking you've formed a relationship online, but if you tell us we can take a report in confidence. Report it to Action Fraud online or call 0300 123 2040.