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Non-Emergency Enquiries: 101

Custody - Communication and Contact

Important information regarding family/friends being detained in custody

When a person has been detained, it is understandable that others may be eager to have any news on the investigation whether as friends, family, witnesses or the victim(s).  However, the police are restricted in what information can be provided due to legal responsibilities e.g. the Data Protection Act 1998 and are not allowed to inform anyone of the fact a person has been detained without their express permission (unless the person in custody is a juvenile).  The detained person have the right to a phone call and the right to have someone told of his or her detention.

Additionally, during the early stages of an investigation it can be difficult to forecast when a particular stage of an enquiry will be completed and the outcome.   The investigating officer(s) will contact the relevant people entitled to know when they are in a position to give an update.