We use cookies to improve your experience. By continuing to browse this site, you are agreeing to our use of cookies. Find out more Accept and Close
Non-Emergency Enquiries: 101

FAQs - Using a mobile phone whilst driving

  • Q:

    What happens if there's an emergency?

    A:

    You will not be prosecuted if you have to make a 999 emergency call while driving. This may occur, for instance, if you see a serious collision take place. However, you should ensure your call is made as safely as possible.

  • Q:

    What if the phone rings while I'm driving?

    A:

    If the phone rings you must either let the answer phone take the message and return the call when you are safely parked or pull off the road in a safe place to take the call.

  • Q:

    Does this law apply to me?

    A:

    Anyone who drives a motor vehicle on the road must comply with this law. This includes those driving cars, motorbikes, goods vehicles, buses, coaches and taxis. It also includes those supervising learner drivers.

  • Q:

    What should I do if my boss tells me to use the phone while driving?

    A:

    Your employer cannot make you use a hand-held phone while driving. If your boss tries to insist that you do then he or she might be committing an offence. Point out to your employer that either a hands-free set should be used or that by leaving a message on the answer phone, their call can be returned when it is convenient and safe to do so.

  • Q:

    Are hands-free kits allowed?

    A:

    Hands-free kits are allowed if the driver does not have to pick up the handset to operate it, however the police can prosecute motorists who are using hands-free kits if it appears they are driving without care and attention.