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Non-Emergency Enquiries: 101

Surface Water Flooding

Surface water flooding happens when rainwater does not drain away through the normal drainage systems or soak into the ground, but lies on or flows over the ground instead.

When faced with a flood or flood warning, it is important you have the right information to fully understand the risks, how to mitigate them and what to do in the event of a flood.


Please be aware police do not respond to flooding but may react to road issues until highways and councils can respond


Flood blueWhat is a flood?

A flood is described as "where land not normally covered by water becomes covered by water."

Flooding can happen anywhere, even if you don't live near to the river, sea or a watercourse. During prolonged periods of heavy rain, drainage systems can become overwhelmed by the sheer volume of water falling into them. Furthermore if the ground is already saturated even small amounts of rainfall will have difficulty in soaking away. Flooding can devastate lives and can cause serious damage to your property. It is essential that you plan in advance for being flooded. Being prepared is your most powerful tool for dealing with it. Preparing in advance will help you keep calm during a stressful situation. Having something written down when your mind is whirling, will help you stay focussed on what you (and your household) need to do to keep safe.

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