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Non-Emergency Enquiries: 101

Overseas Visitors Registration FAQs

Below you will find a list containing some common questions asked in relation to the Overseas Visitor Registration Office.

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  • Q:

    Is it possible to register at my local police station?

    A:

    In Staffordshire registrations take place at the Headquarters building, not local police stations. At certain times of the year, appointments are available for new students on site at Keele and Staffordshire universities. Students should contact International Student Support for dates.

  • Q:

    Can somebody else register for me/can I register on behalf of somebody else?

    A:

    No, the registration process involves confirming a person's identity and requires a signature so must be done in person.

  • Q:

    Will the registration certificate be available for me to collect on the day of my appointment?

    A:

    Yes, you will be given your certificate at the end of your appointment.

  • Q:

    Is there a fee for reporting changes?

    A:

    No, there is no charge when reporting any changes.

  • Q:

    What do I do if I move to live in another area of the UK?

    A:

    You will need to report to the Police in your new area of residence, to register your new address and other details. Don't forget you will continue to use your current registration certificate so have this with you when you register.

  • Q:

    Do I need to carry my certificate with me when I am in the UK?

    A:

    The Police Registration Certificate (PRC) may be used as an identity document in the United Kingdom (UK). However, you are advised not to carry it with you whilst in the UK but keep it in a safe place together with your passport/travel document. If you are asked to produce your PRC by a Police Officer you will be given 48 hours in which to do so at any police station.

  • Q:

    Do I need to take my certificate with me if I travel outside the UK?

    A:

    Yes. You may be required to produce it by an Immigration Officer at any port during your travel. Don't forget that if you are going to be absent from your registered Staffordshire address for more than 2 months you must inform the Police of this change.

  • Q:

    What do I do if my certificate is lost or stolen?

    A:

    Your certificate is a legal document. You should report loss/theft to the police and make efforts to find/recover it before applying for a replacement. You will be asked about the circumstances of its loss/theft at your appointment. The current replacement fee will need to be paid for any replacement.

  • Q:

    What do I do if I damage my certificate?

    A:

    You will need to replace it. At your appointment you will need to bring your original damaged certificate as well as a new photograph. The current fee will need to be paid.

  • Q:

    My certificate is full. Do I have to pay for a new one?

    A:

    No, when a certificate is full we issue you with a new one free of charge.

  • Q:

    Can I use the same certificate if I leave the UK and then return at a later date?

    A:

    If you return to the UK within 12 months of the expiry of your latest visa and are again required to register with the police, you will be able to use your original PRC. If you remain outside of the UK for more than 12 months from the expiry of your latest visa and are required to register with the police again upon your return you will need to obtain a new PRC and pay the current fee.

  • Q:

    I am leaving the UK and do not plan to return. Do I need to return my certificate?

    A:

    No. Plans often change so we advise you to keep your certificate in a safe place and bring it with you should you return to the UK.

  • Q:

    What will happen if I do not comply with the requirement to register with the Police?

    A:

    It is a legal requirement made by the Home Office under The Immigration Regulation Act 1971, that certain foreign nationals are required to register with the police, as a condition to remain in the UK. Failure to do so is a criminal offence and could lead to prosecution. Failure to report the changes outlined above could result in either a fine of up to £5,000 and/or 6 months' imprisonment.

  • Q:

    Can I book an appointment without completing the online process?

    A:

    No. All overseas visitors must follow the online process at https://staffordshire.overseasregistrations.uk in order to book an appointment.

  • Q:

    I am already registered with Staffordshire Police and wish to report a change in circumstances. How do I book an appointment to do this?

    A:

    Go to https://staffordshire.overseasregistrations.uk and create your user account. Once you have done that, log in and select Change Your Details from the Home screen. Complete and submit the online form and you will then be able to book an appointment. All future changes whilst living in Staffordshire should be reported via the User Account that you have set up.

  • Q:

    Can I register without an appointment?

    A:

    No, registration is strictly by appointment following submission of your details online at https://staffordshire.overseasregistrations.uk.

  • Q:

    Is it possible to have an appointment on a day other than Tuesday or Wednesday?

    A:

    Appointments outside of the usual days are by exception, and only in special circumstances. You will be offered all available appointments once you have submitted your details online at https://staffordshire.overseasregistrations.uk.