We use cookies to improve your experience. By continuing to browse this site, you are agreeing to our use of cookies. Find out more Accept and Close
Non-Emergency Enquiries: 101
We are working on a new website with a range of new services available. You can try it out here and let us know what you think.

Bogus PPI and HMRC Phone Calls Alert

People are being warned of a scam that has the UK where fraudsters contact victims claiming to be from HM Revenue & Customs (HMRC) and trick them into paying bogus debts and taxes using iTunes gift cards.

A fraudster will cold call you on a landline, claiming to be from the Inland Revenue, HMRC, the Tax Office and more recently PPI. They tell you in order to pay or receive your award you need to buy iTunes vouchers - usually a large amount. This is not true - Hang up your phone now.

In order to reassure you that they are genuine they will even tell you of shops local to you where you can buy them from - This is a fraudster's trick, they are expert in gaining your trust.

They then ask you to reveal and read out the code on the back of the voucher for verification purposes. DO NOT give them the code. This gives them access to the voucher and you have lost any money you have paid for it.

Once you have given the activation code over the phone - you will not hear from or see them again.

Finally, they tell you someone will come and give you your money in exchange for the i-tunes voucher. NO-ONE will deliver any money to you.

How to protect yourself: 

  • HMRC will never use texts to tell you about a tax rebate or penalty or ever ask for payment in this way.
  • Telephone numbers and text messages can easily be spoofed. You should never trust the number you see on your telephones display. 
  • If you receive a suspicious cold call, end it immediately.

To report a fraud and receive a police crime reference number, call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.