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How We Will Change

We are embarking on three ambitious change programmes which will transform all aspects of the organisation in some way over the next few years.

In comparison to previous change programmes, this transformation is more ambitious, more complex and some of it will take time to deliver. It will be tough at times. It won't just be about new kit, new structures and new processes; it will be a whole new way of working. So, alongside these programmes we will also work to ensure that the organisation develops a culture that is complementary to the improvement delivered through the change programmes.