We use cookies to improve your experience. By continuing to browse this site, you are agreeing to our use of cookies. Find out more Accept and Close
Non-Emergency Enquiries: 101

Vehicle Crime FAQs

Information on what you should do if you are a victim or witness to a vehicle crime.

  • Q:

    What you should I do if I am a victim of or witness vehicle crime?

    A:

    If you are a victim or witness you should: Contact the police as soon as possible calling 101. Only dial 999 if the crime is taking place. It is helpful if you can give full details of the make, model and registration number of the vehicle.

  • Q:

    What will the police do?

    A:

    Normally officers do not attend the scene of a car crime as the offence may have been committed several hours earlier and the offender is no longer present. However, the police will respond to your call in a number of ways; if your vehicle has been stolen, officers will be briefed to keep an eye out in the local area for it. Its details will also be put onto the Police National Computer so that officers from all over the country will know that the vehicle has been reported stolen; officers will try to let you know how your case is going and you will be told if someone is arrested and charged. You can make enquiries yourself at any stage by contacting 101 and quoting your crime reference or incident number.

  • Q:

    What will happen if my vehicle is found?

    A:

    If your vehicle is found, every effort will be made to contact you as soon as possible. The vehicle will be recovered for its own safety by an approved garage. You will be asked to collect it and there will be a charge for the recovery. Storage charges may apply if you don't collect it within 24 hours of being notified.

  • Q:

    What if I see a vehicle crime being committed?

    A:

    If you see someone trying to break into a vehicle, ring 999. Note down as many details which could help identify the criminal as possible. You should also make a note of the vehicle's registration number. You may be asked to write a statement at the scene or, if it is more convenient, at a police station. If the offence has just taken place, officers may ask you to drive round the area with them see if you can spot the offender.

  • Q:

    Will I qualify for compensation?

    A:

    You should be able to claim from your own vehicle insurance. Apart from this, the only other source of compensation is in damages from the offender if they are caught.