A new approach to supporting victims in Staffordshire and Stoke-on-Trent was officially launched by Victims' Commissioner Baroness Newlove on Tuesday 8th September 2015.
The Staffordshire Victim Gateway, commissioned by the Office of the Police and Crime Commissioner in Staffordshire, is putting the needs of victims at the heart of the criminal justice system across Staffordshire and Stoke-on-Trent.
A Citizens Advice Bureau (CAB) consortium led by Staffordshire North and Stoke-on-Trent CAB, won a three-and-half-year contract to develop the Gateway which offers free advice and support to victims, witnesses and their families.
Staffordshire is the first area in the country to pioneer the new CAB-led approach which is unique because it is based locally, offering a tailored service for victims.
For the first time support is being offered to ALL victims, not just those who report crime to police, which means the Gateway will double the number of people offered help from 23,000 to approximately 50,000 a year. Victims will get timely advice and emotional and practical support in the way that suits them best, whether over the phone or face to face.
Use the Victims Gateway to: