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Herbert Protocol

The Herbert Protocol is a national scheme which encourages carers to compile useful information which could be used in the event of a vulnerable person with dementia going missing.  Dementia Badge

The Herbert Protocol initiative is named after George Herbert, a War veteran of the Normandy landings, who lived with dementia.

It consists of a form (which can be downloaded below) that can be filled in by the carer with the vital information about the person at risk. In the event of a person with dementia going missing, this information can then be quickly passed to the police to help locate the person.

Download the form for members of the public: 

Public Herbert Protocol Form [320KB]

Download the forms for Care Home Staff: 

Care Home Herbert Protocol Form 1 [316KB]

Care Home Herbert Protocol Form 2 [304KB]

Care Home Herbert Protocol Form 3 [319KB]


When should I complete this?

As soon as possible.

The form can be completed at your leisure, with no time pressure or urgency. That said, the sooner the form is ready, the quicker it can be used if needed.

When you have completed the form, please keep it in a prominent position - and make sure relatives [320KB] and carers [319KB] know where it is and that you are part of The Herbert Protocol.

Perhaps you might want to make a copy of the information form for another relative, friends or neighbours.

How much detail is needed?

Whilst sometimes more information is better, Police Officers want an overview rather than in depth detail, which can be obtained at a later date if needed. So while we need to know some key information, we don't need to know everything. If you are writing the information by hand, please try to make sure that it is easily readable for someone perhaps not used to your handwriting. You don't have to complete everything.

What will happen to this information when I have completed the form?

There is no need for the police or anyone else to have access to this information unless the person to whom it refers goes missing. You keep the information and hand it over when the police need it - it will be used to help the police to find your loved one, or person being cared for and nothing more.

We will never share your information with anyone else, unless as a part of a live investigation it is necessary to do so to safeguard someone.

What should I do when I find out that my relative/friend/person being cared for is missing?

Ring 999.