Staffordshire Police

• Are you deaf, hard of hearing or speech impaired?
• would you have difficulty communicating if you called the emergency services?
• do you live in Staffordshire?

If the answer to these questions is yes, then this text service could be what you need. Staffordshire Police wants to make sure that if you have difficulty hearing or speaking on the phone, you can still reach us.

How does the service work?

We want people to register as this helps us to respond to your message. For instance, if we know that you need a signer, it will help if we have a record of this. Registering also means we know your contact details,making it quicker for us to help you.

What messages can I send on this service?

This number can be used to send any message to police. We will also take emergency calls for the fire and ambulance services.

How do I send a text message?

Key smsdeaf to 07929 30 20 10 followed by:

• who you need (police, fire or ambulance)
• where you are – street name and number, any landmarks (like a church or supermarket)
• where the incident took place
• what has happened.

How will I know my message has been received?

Each emergency text is automatically replied to, letting you know the message has been logged. Make sure you keep your mobile turned on.

How do I register?

To register for smsdeaf please download and complete the registration form (PDF - 363kb) (Opens in new window).