Our advice – for older people

If you wish to use the scheme keep your card handy but DO NOT permanently display it in the window.
When somebody calls at your home, try to look through a window to see if your recognise them. DO NOT OPEN THE DOOR.
If you do not recognise them, put the chain on your door before you answer. TAKE YOUR TIME – they will not mind waiting.
Open the door, hold your card or show it at the window.
Give them a few moments to read your card – keep the door chain on.
If you have a telephone, call your Nominated Neighbour, tell them you have a caller and they are coming to speak to them.
Wait for the caller to return with your Nominated Neighbour.
If your neighbour is not at home, ask the caller to return at a more suitable time.
Genuine callers will not mind waiting.
It is your home, you do not have to let anyone it!
If in doubt, keep them out!

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Staffordshire Police