Staffordshire Police

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Our advice – for the nominated neighbour

  •  When you receive a caller for your neighbour, check their identity. DO NOT LET THEM IN YOUR HOME.
  • When you are happy that they are genuine, return with them to your neighbour’s home. SECURE YOUR HOME BEFORE YOU LEAVE.
  • When you arrive at your neighbour’s home, stay with the caller while they conduct their business (unless the neighbour specifically asks for privacy).
  • Secure both front and back doors and ensure no one else can enter your neighbour’s property undetected.
  • Never allow the caller to move from one room to another.
  • Never leave the caller alone.
  • When they have completed their business, escort the caller off the premises.
  • Utility companies can arrange passwords to ensure that only genuine officials gain access to their customers’ homes.

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