How to make a complaint
Who can I make a complaint about?
Who can I make a complaint about?
- Police officers of any rank;
- Other members of police staff, for example Special Constables, Community Support Officers, as well as contracted escort and detention officers.
Who can make a complaint?
You can make a complaint if you:
- Have been the victim of conduct you felt was inappropriate by a police officer or member of police staff
- Were present when the alleged inappropriate conduct took place, or close enough to see or hear the inappropriate conduct, or have been adversely affected by the incident (this does not include having seen something on television or in the media)
- Are acting on behalf of any of the above, for example a member of an organisation who has been given written permission by an individual to make a complaint on their behalf.

