How to make a complaint
Do I have any right of appeal?
Do I have any right of appeal if I am not happy with the outcome of my complaint or the way it has been handled?
You have the right of appeal to the IPCC if:
- We do not record your complaint;
- We have not made a decision to record your complaint or not informed you of that decision (we aim to do this within 10 working days).
- The local resolution process has not been followed as agreed;
- You disagree with the action the force proposes to take as a result of an investigation;
- You have not been provided with adequate information about the findings of the investigation or the actions the police propose to take;
- You are not satisfied with the outcome of the formal police investigation into your complaint.
- You disagree with our decision not to refer the case to the IPCC.